Episodes

Tuesday Sep 12, 2023
Tuesday Sep 12, 2023
In this episode of Small Biz Florida, we sit down with Terri Sherman, a business intermediary and key player at the Florida Business Exchange. Terri's journey into the world of business brokering is an intriguing tale of serendipity that opens up a whole new world of possibilities for entrepreneurs.
Terri discusses the immense potential of acquiring existing businesses as a path to entrepreneurship. With lower risk and the opportunity to inherit employees, inventory, assets, and leases, this approach is like "flipping cash flow." She highlights how this model reduces risk and provides a shortcut to business ownership.
Discover the valuable role that business brokers play in connecting buyers and sellers, ensuring confidentiality throughout the process. Terri emphasizes that, much like real estate agents for homes, business brokers help entrepreneurs find the right match for their aspirations.
Terri also sheds light on the financing options available, including SBA financing and seller financing, making business acquisition a viable option. She encourages potential buyers to explore existing cash-flowing businesses in sectors they're passionate about.
Listen in to learn how you can leverage Terri's expertise and the Florida Business Exchange to kickstart your entrepreneurial journey and take advantage of the opportunities in the business acquisition landscape. Recorded live at this year’s Florida SBDC Network Small Business Success Summit hosted at The Westin Fort Lauderdale Beach Resort.
Learn more about Florida Business Exchange: https://fbxbrokers.com/
Work with Terri: https://www.mindyourbusinesstoday.com/

Tuesday Sep 12, 2023
Tuesday Sep 12, 2023
Small businesses are the backbone of our economy, and providing them with the right tools and information is crucial for their growth and success. In this episode of Small Biz Florida, we kick off the summit by introducing Samantha Fleck, the Sales Director of Reference USA, a powerful resource for market research that has been an invaluable asset for SBDC centers nationwide.
Samantha's journey is one of dedication to helping small businesses thrive. With a background that spans computer applications, sales, and market research, she brings a wealth of experience to the table. She has witnessed the evolution of data analytics and its impact on decision-making.
Reference USA is a treasure trove of information, boasting one of the most comprehensive datasets on both businesses and households. Samantha explains how their research team diligently verifies business data through telephone contact, a level of commitment unmatched in the industry. This wealth of data is updated weekly, reflecting the ever-evolving nature of businesses.
Discover how you can leverage Reference USA to gain insights into your market. From identifying competitors and assessing their financial health to understanding consumer demographics and lifestyle characteristics, this tool equips small business owners with the data they need to make informed decisions and stay ahead of the competition.
Samantha emphasizes the significance of accessing this tool through SBDC, highlighting the invaluable support it offers to small businesses. Tune in to understand how accurate data can be a game-changer for small businesses, helping them thrive in today's competitive landscape. Recorded live at this year’s Florida SBDC Network Small Business Success Summit hosted at The Westin Fort Lauderdale Beach Resort.
Learn more about Data Axle: https://www.dataaxleusa.com/

Monday Sep 11, 2023
Monday Sep 11, 2023
In this compelling episode of Small Biz Florida, our host Tom Kindred sits down for an engaging conversation with Chris Ryan and Rick Ulewicz, Sales Directors for Thryv. This marks their second appearance on the show, and this time, they take us on a fascinating journey through their backgrounds, leading up to their roles at Thryv. But the real excitement begins as they delve into how Thryv is transforming the landscape for small business owners.
Thryv is more than just software; it's a game-changer for entrepreneurs seeking to thrive in today's complex marketplace. From establishing a robust online brand identity to streamlining operations for faster payments, Thryv empowers businesses to compete effectively. Imagine having the tools at your fingertips that giants like Amazon and Chick-fil-A use. Thryv modernizes business operations, making it easier for customers to connect in today's digital age. Whether it's scheduling appointments online, engaging in instant messaging, or picking up the phone for a traditional call, Thryv ensures a professional and seamless customer experience.
One-click payment options, automated processes, and marketing support are just a glimpse of Thryv's offerings. Chris and Rick also highlight the importance of personalized demonstrations, ensuring that clients get the most out of the software. The bottom line: Thryv is all about empowering small businesses to thrive in an ever-evolving landscape. Join us for this enlightening conversation that could revolutionize the way you manage your business. Recorded live at this year’s Florida SBDC Network Small Business Success Summit hosted at The Westin Fort Lauderdale Beach Resort.
Learn more about Thryv: https://www.thryv.com/

Monday Sep 11, 2023
Monday Sep 11, 2023
Join us for an enlightening episode of Small Biz Florida as host Tom Kindred engages in a captivating conversation with Martin Guerrero, a key figure at Square, specializing in Global Policy Partnerships and Community Impact. Martin's journey to Square, beginning with his tenure at weebly.com, is a testament to the company's remarkable growth and impact. Learn how Square seamlessly bridges the gap between online and offline commerce.
As Martin shares his experiences, we gain insights into Square's roots. Founded out of a genuine need to empower small businesses to accept payments, Square has become a critical tool for entrepreneurs worldwide. Tom Kindred, drawing from his own background in small business ownership, highlights the importance of Point of Sale (POS) systems and inventory management, which were lacking during his time as a business owner. Discover how Square has revolutionized the landscape, making these essential tools readily available.
One of the most intriguing aspects of Square is its per-transaction pricing model, which ensures that small business owners only pay when they make a sale. Martin explains how Square's hardware, including tap technology and contactless chip readers, has evolved to meet the changing demands of businesses. Whether you're on the go or have a physical storefront, Square provides flexible solutions to enhance your payment processing. Tune in to explore the world of Square and its mission to empower small businesses, one transaction at a time. Recorded live at this year’s Florida SBDC Network Small Business Success Summit hosted at The Westin Fort Lauderdale Beach Resort. Learn more about Square: https://squareup.com/us/en?v=all

Monday Sep 11, 2023
Monday Sep 11, 2023
In a room filled with small business owners and operators, host Tom Kindred embarks on a thought-provoking conversation with Jordan Crenshaw, Senior Vice President at U.S. Chamber of Commerce Technology Engagement Center. This dynamic episode explores Jordan's fascinating journey, from his background in law to his current role at the forefront of technology and small business policy. Discover how technology is revolutionizing the small business landscape and creating opportunities for growth.
Jordan's insights shed light on the pivotal role of technology in the modern business world. From AI to blockchain and drones, technology is not only fascinating but also integral to small business success. With examples like Square, which Jordan highlights during the discussion, technology is helping small businesses produce financials, streamline operations, and make better decisions. Tom Kindred, drawing from his experiences as a small business owner, emphasizes the critical role of technology, which has become a game-changer, leveling the playing field for entrepreneurs.
The episode explores the impact of technology on small businesses, showcasing how it enables them to compete with larger counterparts, connect with customers, and access new markets. With insights from a recent report, Jordan highlights the significant growth potential for businesses that embrace technology, with social media and AI leading the way. Don't miss this episode that delves deep into the tech-driven transformation of small businesses and the policies needed to support their growth. Recorded live at this year’s Florida SBDC Network Small Business Success Summit hosted at The Westin Fort Lauderdale Beach Resort.
Learn more about the U.S. Chamber of Commerce: https://www.uschamber.com/

Thursday Sep 07, 2023
Thursday Sep 07, 2023
Join us for a special on-site episode in Perry, Florida, where host Tom Kindred and Greg Britton, the State Director for the Florida SBDC Network, discuss the vital role of the Mini MAC and Big MAC in supporting small businesses during disaster recovery, specifically in the aftermath of Hurricane Idalia.
Greg Britton, with a background in manufacturing, shares his journey to the SBDC and his deep passion for helping small businesses. He emphasizes the importance of being out in the field, witnessing success stories, and the remarkable work done by SBDC consultants and staff.
In this episode, we witness an extraordinary response to small business needs. Greg paints a vivid picture of the collaborative efforts at the recovery site. The Florida Department of Commerce, Florida Department of Motor Vehicle, and SBA Representatives are on hand to help businesses leverage emergency Bridge Loans, reconnect with SBA resources, and recover crucial documentation like driver's licenses.
Greg delves into the heart of disaster recovery by explaining how they assist small business owners in navigating the complex landscape of available loan products. He highlights the role of the SBDC in guiding business owners through paperwork, ensuring they have the necessary documentation to apply for loans and get back on their feet.
The episode showcases the innovative Mobile Assistance Centers (MAC units), 40-ft mobile office spaces equipped with air conditioning, desks, and awnings. These units offer quick mobility to different locations, a crucial element in disaster response. Greg introduces the Mini MAC, a highly mobile Sprinter van, perfect for tight spaces and rapid deployment.
One of the key takeaways is the collaboration between the Mini MAC, Big MAC, and the SBA's Portable Loan Outreach Center (PLOC) tents. Greg explains how these resources create a one-stop shop for small business owners seeking SBA loans, making the recovery process smoother and more efficient.
As we speak, small business owners are inside the MAC unit, working on their loan applications. Greg shares success stories, highlighting the tangible impact of these mobile solutions on business owners' lives.
This episode offers a unique perspective on the resilience of small businesses and the crucial support they receive during challenging times. Join us to learn how collaboration and innovation are driving recovery efforts and helping communities rebuild after disasters like Hurricane Idalia.
Learn more about the Disaster Recovery Assistance provided by the Florida SBDC Network: https://floridasbdc.org/idalia/

Thursday Sep 07, 2023
Thursday Sep 07, 2023
In the aftermath of Hurricane Idalia, we find ourselves in the Big Bend area of Florida, specifically in Perry, where small businesses are facing the daunting task of recovery. Our focus today is to ensure that small business owners are aware of the multitude of resources available to them in the state of Florida. Joining us on the streets of Perry is Secretary Kelly from the Florida Department of Commerce, a key player in the relief efforts.
Secretary Kelly and his team have been tirelessly working to assist Floridians, and today they are stationed in Perry, providing face-to-face support for small business owners. They are offering assistance in reopening businesses, utilizing the emergency Bridge Loan program, and connecting businesses with the Small Business Administration (SBA) for disaster loans.
Secretary Kelly shares his background, having recently taken on the role of Secretary of the Department of Commerce after serving as Deputy Chief of Staff for Governor DeSantis. He emphasizes his dual role in overseeing both workforce development and economic support agencies, highlighting the significance of small businesses in Florida, where 99% of businesses are small enterprises.
Hurricane Idalia has left a significant impact on Perry, and Secretary Kelly commends the collaborative efforts of various agencies and organizations, including the Florida Department of Commerce. Their mission is clear: to provide essential support to businesses, expedite power restoration, and ensure that every minute counts in the recovery process.
One of the critical tools in their arsenal is the Emergency Bridge Loan program, which provides immediate financial relief to businesses, allowing them to keep their doors open and employees paid during the recovery phase. Secretary Kelly also highlights the importance of businesses completing the business damage assessment survey on FloridaDisaster.biz a vital resource for understanding the real-world impact of disasters on businesses, both in the short and long term.
As Secretary Kelly and his team hit the road to connect with communities and offer support where it's needed most, this episode provides a glimpse into the comprehensive efforts being made to help small businesses get back on their feet in the aftermath of Hurricane Idalia. Tune in to learn more about the invaluable resources available to Florida's resilient small business community.

Tuesday Aug 29, 2023
Tuesday Aug 29, 2023
In this enlightening episode, we are joined by Jack Henkel, Senior Cluster Manager at the Florida High Tech Corridor. Jack brings over 15 years of experience within Florida's innovation ecosystem, making him a valuable resource for businesses seeking to thrive in the high-tech landscape.
Jack's journey began at UCF, where he later joined the Office of Research and Commercialization for a decade. His primary role was aiding companies in spinning out of the university and facilitating growth for those looking to intertwine with academia.
The Florida High Tech Corridor's sphere of influence encompasses the 23 Central Florida counties, stretching from Tampa to Gainesville. Originally founded as a partnership among UCF, USF, and UF, the corridor acts as a conduit linking research institutions, industries, and government entities.
Structurally flexible, the Corridor recently adopted the name "Florida High Tech Corridor" to better represent its role as a resource hub. Unlike a membership-based organization, it offers a plethora of resources to companies without imposing any fees.
One of the cornerstones of their assistance lies in the realm of SBIR and STTR programs. These programs, funded by the SBA across 11 agencies, provide essential resources for startups seeking financial support. With their seasoned team's expertise, the Corridor assists businesses in strategically engaging with these programs, fostering growth and innovation.
Furthermore, the Corridor serves as the FAST Center for Florida, helping businesses determine the ideal agency fit and providing resources and training for those stepping into the SBIR and STTR landscape.
Tune in to this episode to gain insights from a veteran in Florida's innovation ecosystem, exploring the myriad ways the Florida High Tech Corridor aids businesses in achieving success and propelling technological advancement. Recorded live at this year’s Florida SBDC Network Small Business Success Summit hosted at The Westin Fort Lauderdale Beach Resort.
Learn more about the Florida High Tech Corridor: https://floridahightech.com/

Tuesday Aug 29, 2023
Tuesday Aug 29, 2023
In this episode, we have the privilege of hosting Elena Mendez from the Export-Import Bank of the United States (EXIM Bank). With over a decade of experience at EXIM Bank and an extensive background in international banking, Elena brings a wealth of knowledge to the table.
Elena sheds light on the pivotal role EXIM Bank plays as the official US export credit agency. She emphasizes that the core objective of EXIM Bank is to promote, sustain, and amplify American jobs through fostering US exports. The agency's programs are centered around the prerequisite of significant US content, crucially contributing to the nation's workforce and economic growth.
Delving into the details, Elena explains how EXIM Bank assists exporters with its various programs, including export credit insurance. This insurance safeguards exporters against non-payment from foreign buyers, enabling them to confidently engage in international trade. With a focus on small businesses, EXIM Bank collaborates closely with partners like the Small Business Development Centers (SBDCs) to ensure exporters are well-prepared for the global market.
Elena also discusses the process of initiating EXIM Bank programs, emphasizing the importance of engaging with US exporters who meet the eligibility criteria. She highlights the collaborative nature of EXIM Bank's work, involving US suppliers, exporters, foreign buyers, and lenders.
Elena's insights also extend to how EXIM Bank helps exporters secure financing, navigate government contracts, and diversify their revenue streams. She underlines that EXIM Bank's resources are often underutilized due to lack of awareness, making it crucial for exporters to explore these opportunities and drive growth.
Join us for an enlightening conversation on how EXIM Bank empowers exporters, fosters economic growth, and contributes to a thriving global business landscape. Recorded live at this year’s Florida SBDC Network Small Business Success Summit hosted at The Westin Fort Lauderdale Beach Resort.
Learn more about the U.S EXIM Bank: https://www.exim.gov/

Tuesday Aug 29, 2023
Tuesday Aug 29, 2023
In this enlightening episode, we're honored to host Dr. Jerry Parrish, a distinguished economist and faculty member at Florida State University. With his wealth of experience, Dr. Parrish delves into the intricate landscape of pandemic recovery, providing valuable insights on Florida's economic journey.
Reflecting on the pandemic's impact, Dr. Parrish highlights Florida's resilience and rapid job recovery, overcoming the loss of almost 1.3 million jobs within a remarkable 18-month period. He underscores Florida's diverse economy and its ability to nurture growth even during challenging times.
Discussing economic trends, Dr. Parrish reveals how Florida's focus on professional and business services has fueled job growth, thus diversifying the state's economic landscape. He sheds light on the positive impact of this diversification on smaller towns and counties, promoting population growth and economic revival.
Addressing the broader economic outlook, Dr. Parrish offers insights into the US economy's trajectory, forecasting a potential recession in late 2023 or early 2024. However, he optimistically highlights Florida's ability to weather the storm more effectively than during the 2007-2008 recession, with a shorter and shallower downturn.
Dr. Parrish discusses the Federal Reserve's role, emphasizing the importance of responsible fiscal management to prevent an escalating debt crisis. He explains how Florida's sound financial standing shields it from some of these concerns.
Join us for an episode that demystifies economic complexities, revealing opportunities for recovery, growth, and informed decision-making. Recorded live at this year’s Florida SBDC Network Small Business Success Summit hosted at The Westin Fort Lauderdale Beach Resort.