Ep. 7 | Cathy Hagan | Business Continuation and Continuity Services | COVID-19 Series

As Florida's small business owners and operators begin to experience the influences of the COVID-19 virus, Small Biz Florida Host Tom Kindred discusses Business Continuation and Continuity services with Ms. Cathy Hagan.

As a principal responder in the state's Emergency Support Function (ESF) 18 for Business & Industry, the Florida SBDC Network is a key economic development organization that supports disaster preparedness, recovery, and mitigation through its Business Continuation Services. Professionally certified business consultants provide training and support to help a business owner minimize losses and increase survivability when disasters hit the state.

Cathy Hagan, Area Director and professional business consultant at the Florida SBDC at the University of North Florida has been providing management consulting for prospective and existing business owners for more than twenty years. Ms. Hagan has been recognized numerous times by the Florida SBDC at the regional, state and national levels for her contributions to the success of small businesses. Specific areas of expertise include business planning, process improvement, marketing, international trade, financial analysis, and business continuity. Additionally, Ms. Hagan serves on the Florida SBDC's statewide Business Continuity & Risk Management TEAM, helping businesses prepare for and respond to disasters.